Anyone have an idea what I can try next? I have forced a sync several times changing the password each time but it doesn't help. O365 looks right and she is assigned a license. I know the password is correct because I can log in as her to a domain computer. Once all that was done, I started over and set her up correctly. The user was using the same email for a personal and business One Drive Account and using Business One Drive on their PC. When work account was selected, the box to enter password disappeared, but personal accounts worked. Used powershell to remove her from the deleted users recycle bin. It was not possible to sign into Microsoft Office 365 products(Word, Excel, Outlook) using a work account. We are mainly responsible for general issues of Office desktop applications, to better help you, I also suggest you ask the question in following forum. Verified she was removed from AD and O365. As it is OK to log the account into, I think the question is more related to Windows 10, network or others. Thinking it may be an issue with the setup, I deleted her AD account then let it resync again. For the password to be recorded on your computer, there must be a working Internet connection.
If you are using a Microsoft Account and you have recently changed your password for the account on the web, it is possible that your computer has not yet recorded the password. I corrected the UPN in AD, let it resync, made sure the username was correct in O365 and tried to log in. This is a simple solution that might help you to log in to your account. Added them in AD, selected the correct UPN, synced to O365, assigned a license, and they were able to log in.įriday, I created a new user but forgot to change their UPN from our local domain to our domain, so she got a user name. The last couple of users I set up worked fine. Using DirSync to sync to our local AD servers. We have been using Office 365 for about a month now. Scroll down to the ‘Signed in devices’ section. To see which machines are signed into your Microsoft 365 subscription go here in your Microsoft account online.
CANT LOG INTO COMPUTER 365 FOR BUSINESS SOFTWARE
I have a strange issue and can't seem to find anything that points me in the right direction. That means you can just sign-in to any device with Microsoft 365 software and let Microsoft’s servers handle the five device limit.